Grace McCarthy

Everyone likes to be listened to but not everyone is good at listening. For many years I have been encouraging managers to listen to their employees, to observe, to ask insightful questions, to set goals and give constructive feedback. These coaching skills are invaluable for managers seeking to get the best from their employees and help create a positive workplace where we benefit from everyone's ideas and commitment. My research has been published in many credible journals and I have published two books, Coaching and Mentoring for Business and Successful Coaching for Leaders and Managers: How to Blend Virtual and Face-to-Face Coaching Effectively for Today's Hybrid Workplaces. I hope you find my books both interesting and useful.