Micah Solomon

Micah Solomon is one of the world's leading authorities on customer service, the customer experience, consumer trends, hospitality, and company culture. He is a consultant, keynote speaker, trainer, and training designer specializing in these subjects, as well as being a best-selling author.

His books have been translated into more than a half-dozen languages and are the recipients of multiple awards. Micah is a regular contributor to Forbes.com on the subjects of customer service and hospitality, and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, ABC, CBS, NBC, and the Harvard Business Review.

A business leader and entrepreneur himself, Micah built his own company into a market leader in the manufacturing and independent entertainment field, and he was also an early investor in the technology behind Apple's Siri.

He would love to hear from you at micah@micahsolomon.com, (484) 343-5881, or via his website, micahsolomon.com

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"Micah Solomon conveys an up-to-the minute and deeply practical take on customer service, business success, and the twin importance of people and technology." -STEVE WOZNIAK, Apple co-founder