Mark David Jones

Why Mark’s Clients Say He Is The “Go To Expert”:

Mark’s accomplished career at Disney spanned 26 years, working in a variety of senior leadership roles, in charge of Leadership, Creativity & Innovation, and Quality Service initiatives.

As President of Small World Alliance, Mark leads a group of former Disney executives, helping organizations of all sizes achieve world-class excellence. Specializing in transformational change initiatives at companies such as Apple, Amazon, and USAA as well as dozens of government agencies and all branches of the United States military – using proven strategies & tactical tools to transform leadership, employee engagement, operational excellence, and customer satisfaction.

Mark’s best-selling books include “Results Stat!” for healthcare team leaders, and “Gov Results Now!” for public sector team leaders. His next book, due out Spring of 2025, is “Biz Results Now!: How To Forge Best (and Next) Practices That Unleash Your Team’s Potential”.