Joan Preppernau

Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. She is passionate about good training and effective certification, and enjoys helping people feel confident using new technologies so they can work more efficiently.

Joan is the author of several dozen Step by Step books and Microsoft Office Specialist certification study guides, as well as video-based training courses and QuickStudy guides.

Originally from Washington State, Joan currently lives in Lehi, Utah. In-between she's lived in Washington, California, Texas, Germany, New Zealand, Sweden, and Denmark. She loves to travel, learn other languages, and experience other cultures.

Joan is a Microsoft Certified Professional and holds many certifications in Microsoft Office 365 technologies and administration, Windows, Windows Server, SharePoint, Intuit QuickBooks, Adobe InDesign, Microsoft Dynamics, and other technologies.