Charles A. Cianfrani
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ISO 9001: 2000 Explained
Tsiakals, Joseph J.; Cianfrani, Charles A.; West, Jack E.
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ISO 9001: 2008 Explained
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The ASQ ISO 9000: 2000 Handbook
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ISO 9001: 2015 Explained
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Cracking the Case of ISO 9001: 2015 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing
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The Journey: Achieving Sustained Organizational Success
Cianfrani, Charles A; Sheps, Isaac; West, John E (Jack)
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Cracking the Case of Iso 9001:2000 for Service
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