Brian J. Dooley is an author, analyst, and journalist with more than 30 years' experience in analyzing and writing about trends in IT. He has written six books, numerous user manuals, hundreds of reports, and more than 2,000 magazine features. Projects include user manuals, market research, technology research, magazine features, case histories, white papers, online documents, Web pages, and multimedia. Mr. Dooley is the founder and past president of the New Zealand chapter of the Society for Technical Communication. He has been a Senior Analyst for Datapro (Gartner), and a Senior Product Information Specialist for Unisys Corp. He initiated and is on the board for the Graduate Diploma of Technical Communication program at Christchurch Institute of Technology, and he is on the editorial advisory board for Faulkner Technical Reports. Mr. Dooley currently resides in New Zealand, with a Web site at http//bjdooley.com. He can be reached at bjd@bjdooley.com.