William B. Martin

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Managing Quality Customer Service (Fifty-Minute S.)
Martin, William B.

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� 7.61

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Quality Customer Service for Front Line Staff (Better Management Skills S.)
Martin, William B.

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� 6.54

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Restaurant Server's Guide to Quality Customer Service: A Step-by-step Resource to Increase Your Success and Income as a Restaurant Server (Fifty-Minute S.)
Martin, William B.

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� 8.87

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Quality Service: What Every Hospitality Manager Needs to Know
Martin Ph.D., William B.

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� 3.49

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Providing Quality Service: What Every Hospitality Service Provider Needs to Know
Martin Ph.D., William B.

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� 4.06

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