Edward Kachinske

Edward Kachinske is an expert in the Customer Relationship Management field. He is the author of 23 titles on the subject, including Maximizing Your Sales with Salesforce.com, Managing Contacts with Outlook 2007 BCM, and Managing Contacts with ACT!.

Edward is the President of Innovative Solutions CRM, a consulting group covering the mid-atlantic states. Edward lives and works in downtown DC.