Mario C. Martinez
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Creating a Service Culture in Higher Education Administration
Martinez, Mario C.; Smith, Brandy; Humphreys, Katie
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The Science of Higher Education: State Higher Education Policy and the Laws of Scale
Martinez, Mario C.
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Postsecondary Participation and State Policy: Meeting the Future Demand (Stylus Higher Education Policy Series)
Martinez, Mario C.
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BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success
Martinez, Mario; Hobbi, Bob
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Innovative Strategy Making in Higher Education
Martinez, Mario; Wolverton, Mimi
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