Jay Kandampully
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Services Management: Pearson New International Edition
Kandampully, Jay
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Service Management and Marketing Principles: Competing in the Service Economy
Kandampully, Jay; Solnet, David J.
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Services Management: the new paradigm in hospitality
Kandampully, Dr Jay
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Service Quality Management in Hospitality, Tourism, and Leisure
Mok, Connie; Sparks, Beverley; Kadampully, Jay
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