Valarie A. Zeithaml
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Services Marketing
Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler, Dwayne D.
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Services Marketing: Integrating Customer Focus Across the Firm: Integrating Customer Focus Across the Firm
Wilson, Alan; Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler Associate Professor Of Marketing, Dwayne D.
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Services Marketing: Integrating Customer Focus Across the Firm (IRWIN MARKETING)
Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler Associate Professor Of Marketing, Dwayne D.
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Services Marketing: Integrating Customer Service Across the Firm 4e
Wilson, Alan; Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler Associate Professor Of Marketing, Dwayne D.
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Services Marketing (McGraw-Hill International Editions Series)
Zeithaml, Valarie A.; Bitner, Mary Jo
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Services Marketing: Integrating Customer Focus Across the Firm (COLLEGE IE OVERRUNS)
Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler Associate Professor Of Marketing, Dwayne D.
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Services Marketing (The McGraw-Hill series in marketing)
Zeithaml, Valarie A.; Bitner, Mary Jo
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