David K. Carr

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Improvement Driven Government: Public Service for the 21st Century
Carr, David K.; Littman, Ian D.; Condon, John K.

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� 6.19

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Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process
Carr, David K.; Johansson, Henry J.

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� 18.20

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Managing the Change Process: A Field Book for Change Agents, Team Leaders, and Reengineering Managers
Carr, David; Hard, Kelvin

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� 4.54

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Excellence in Government: Total Quality Management in the 1990s

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� 6.13

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