J. Mike Jacka

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Business Process Mapping Workbook: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.

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� 3.57

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Business Process Mapping: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.

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Business Process Mapping Workbook: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.

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� 5.81

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Auditing Social Media: A Governance and Risk Guide
Scott, Peter R.; Jacka, J. Mike

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� 7.81

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Auditing Humor: and other oxymorons
Jacka, Mr Mike

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� 3.09

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The Marketing Strategy: A Risk and Governance Guide to Building a Brand

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