Gary Heil

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Douglas McGregor, Revisited - Managing the Human Side of the Enterprise
Heil, Gary

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� 5.32

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One Size Fits One: Building Relationships One Customer and One Employee at a Time: The Service Culture for the Next Millennium
Heil, Gary; Parker, Tom; Stephens, Deborah C.

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� 6.52

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Employee Management and Customer Service in the Retail Industry
Thomas, Chris; Heil, Gary

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� 57.56

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Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality
Heil, Gary & Tom Parker & Rick Tate.

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� 2.91

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Maslow on Management
Maslow, Abraham H.

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� 4.38

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