Carol M. Barnum

I love it when products work well and hate it when they don't. Back in the early 90's I discovered there was a word for this: usability. And a process for building usability into product development: usability testing.

That's why I wrote my latest book, Usability Testing Essentials: Ready, Set . . . Test! which is not the first book I have written on the subject, but which I hope you will find to be chock full of the latest developments for planning and conducting testing here, there, everywhere . . . in person or remotely. I also hope you find the new book a great read, whether you are just getting started or growing your knowledge of usability testing and your commitment to developing products with usability built in.