Michael E. Milakovich
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Digital Governance: New Technologies for Improving Public Service and Participation
Milakovich, Michael E.
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Improving Service Quality: Achieving High Performance in the Public and Private Sectors
Milakovich, Michael
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Digital Governance: Applying Advanced Technologies to Improve Public Service
Milakovich, Michael E.
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Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Milakovich, Michael
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