T. Scott Gross

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When Customers Talk: Turn What They Tell You into Sales
Gross, T. Scott; Pilotta, Joe; BIGresearch

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Outrageous!: Unforgettable Service...Guilt-free Selling
Gross, T. Scott

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� 4.95

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Why Service Stinks...: And Exactly What to Do about it
Gross, T. Scott

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� 3.62

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Pocket Pos: Highlights from Positively Outrageous Service
Gross, T. Scott

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� 4.59

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Positively outrageous service: New and easy ways to win customers for life
Gross, T. Scott

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� 1.90

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Outrageous
Gross

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� 1.53

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Positively Outrageous Service: How to Delight & Astound Your Customers & Win Them for Life
Gross, T. Scott

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How to Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide
Gross, T. Scott

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� 5.32

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