Dale A. Dauten

Writing two newspaper columns a week, I'm always looking for good stories about the human side of business. If you have a charming, funny, infuriating or heartwarming episode of management, customer service or innovation, I'd love to hear it.

(The columns are "The Corporate Curmudgeon" and "Kate & Dale Talk Jobs", written with employment genius Kate Wendleton. Between the two, they run in over a hundred papers.)