Richard Normann

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Service Management: Strategy and Leadership in Service Business
Normann, Richard

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Designing Interactive Strategy: From Value Chain to Value Constellation
Normann, Richard

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� 3.51

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Reframing Business: When the Map Changes the Landscape
Normann, Richard

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Service Management: Strategy and Leadership in Service Business: Strategy and Leadership in the Service Business
Normann, Richard

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Normann ∗management∗ For Growth
NORMANN, R

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