ART COW
Isbarygasse 11/2
A-1140 Wien
Österreich
ATU 72942408
+43 677 630 93 790

Say hello and send us a message to hello@artcow.at

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to artcow, Wien, W, Austria, +43 67763093790, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

ENGLISH.
DEUTSCH.
FRANCAIS.
ITALIANO.

ENGLISH
Packaging and Shipping Costs

• For packaging and shipping costs see shopping cart sum.

• € 0.99 for each additional item in the same package. From € 500.00, additional insurance for the total value of the package is optional but recommended. A corresponding notice will be provided.

• Packaging and shipping costs include packaging, transport, insurance (EU only), and handling.

• Shipping within the EU is handled by DPD.

• Shipping takes place after receipt of payment.

DEUTSCH
Verpackungs- und Versandkosten

• Verpackungs- und Versandkosten siehe Warenkorbsumme.

• 0,99 € für jeden weiteren Artikel im selben Paket. Ab 500,00 € ist eine zusätzliche Versicherung des Gesamtwerts des Pakets optional, wird aber empfohlen. Ein entsprechender Hinweis erfolgt.

• Die Verpackungs- und Versandkosten beinhalten Verpackung, Transport, Versicherung (nur EU) und Bearbeitung.

• Der Versand innerhalb der EU erfolgt durch DPD.

• Der Versand erfolgt nach Zahlungseingang.

FRANÇAIS
Frais d'emballage et d'expédition

• Les frais d'emballage et d'expédition sont indiqués dans le total du panier.

• 0,99 € par article supplémentaire dans un même colis. Pour les commandes supérieures à 500,00 €, une assurance complémentaire couvrant la valeur totale du colis est facultative mais recommandée. Une notification correspondante vous sera envoyée.

• Les frais d'emballage et d'expédition comprennent l'emballage, le transport, l'assurance (UE uniquement) et la manutention.

• La livraison au sein de l'UE est assurée par DPD.

• L'expédition aura lieu après réception du paiement.

ITALIANO
Costi di imballaggio e spedizione

• I costi di imballaggio e spedizione sono indicati nel totale del carrello.

• 0,99 € per ogni articolo aggiuntivo nello stesso pacco. Per ordini superiori a 500,00 €, l'assicurazione aggiuntiva per l'intero valore del pacco è facoltativa ma consigliata. Verrà fornito un avviso in merito.

• I costi di imballaggio e spedizione includono imballaggio, trasporto, assicurazione (solo UE) e gestione.

• La spedizione all'interno dell'UE è effettuata da DPD.

• La spedizione avverrà dopo la ricezione del pagamento.