An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB)
Language: English
Published by Anchor Academic Publishing, Anchor Academic Publishing Jun 2013, 2013
- Softcover
- New
Seller: buchversandmimpf2000, Emtmannsberg, BAYE, Germanybuchversandmimpf2000
AbeBooks seller since January 23, 2017
Condition: New
£ 39.85
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Add to basketItem description from seller
This item is printed on demand - Print on Demand Titel. Neuware -In the past few years, the majority of IT managers followed a strategy to introduce an IT change and release management application in order to ensure the quality of the IT environment for the future.The present book investigates if the implementations of the given success factors are leading to a successful implementation of a workflow-based IT change, and release management application. Moreover, further success factors will be introduced and discussed.First, the author discusses the HR change management in relation with the eight step model of Kotter, and the outcome of its critical success factors in business.Secondly, the effectiveness of the ITIL® reference model is explored in a research study. The ITIL® reference model defines critical success factors for a successful IT change and release management implementation. The book uses for its purpose the ITIL® reference model, the process issues publications of the official ITIL® source and the literature of Laudon & Laudon. In addition, other important researchers are taken into account. The findings are integrated into the questionnaire and the interviews, and further, they are used for an initial assessment.Books on Demand GmbH, Überseering 33, 22297 Hamburg 72 pp. Englisch.…
Seller Inventory # 9783954890729
- Title
- An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB)
- Author
- Jane Jurkscheit
- Publisher
- Anchor Academic Publishing, Anchor Academic Publishing Jun 2013
- Publication year
- 2013
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 3954890720
- ISBN 13
- 9783954890729
- Item weight
- 130 grams
- Dimensions
- 220x155x6 mm
"Synopsis" may belong to another edition of this title.
buchversandmimpf2000
Emtmannsberg, BAYE, Germany
AbeBooks seller since January 23, 2017
Shipping rates from Germany to U.S.A.
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