Ziele und Instrumente des After Sales Service
Language: German
Published by GRIN Verlag, GRIN Verlag, 2008
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 16.56
Quantity: 1 available
Add to basketItem description from seller
Druck auf Anfrage Neuware - Printed after ordering - Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Handel und Distribution, Note: 2,0, FOM Essen, Hochschule für Oekonomie & Management gemeinnützige GmbH, Hochschulleitung Essen früher Fachhochschule, 17 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Kunden sind wie kleine Hunde: Erst will sie jeder haben doch wenn sie erst da sind, will keiner mit ihnen Gassi gehen. Bisher agierten die meisten Unternehmen auf expandierenden Märkten. Hierbei konzentrierten sie sich vorrangig auf die Akquisition von Neukunden. After Sales Service stellte ein notwendiges Übel dar und beschränkte sich meist auf Ersatz-teillogistik. Inzwischen sind die meisten Märkte gesättigt und die Neukundenakquise ist schwierig und kostenintensiv. Um in einem solchen Umfeld weiterhin bestehen und wachsen zu können, wird dem After Sales Service nun deutlich mehr Beachtung geschenkt. Der Verkauf ist nun nicht mehr das Ende der Verkäufer Kundenbeziehung es wird als Anfang gesehen. Der After Sales Service ist in einigen Bereichen und bei einigen Produkten inzwischen sogar die eigentliche Gewinn- und Existenzgrundlage und wird von vielen Kunden als zwingendes Muss angesehen. After Sales Service bedeutet heutzutage nicht nur Kosten und Aufwand, sondern bietet in verschiedenen Bereichen Chancen und Möglichkeiten zur Verbesserung der ökonomischen Lage eines Unternehmens.…
Seller Inventory # 9783638916028
- Title
- Ziele und Instrumente des After Sales Service
- Author
- Sebastian Baethge
- Publisher
- GRIN Verlag, GRIN Verlag
- Publication year
- 2008
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- German
- ISBN 10
- 3638916022
- ISBN 13
- 9783638916028
- Item weight
- 62 grams
- Dimensions
- 210x148x3 mm
"Synopsis" may belong to another edition of this title.
From the Back Cover
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 30 to 40 business days | 7 to 14 business days |
|---|---|---|
| First item | £ 51.18 | £ 59.66 |
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Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
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Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Germany 37574
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AHA-BUCH GmbH
represented by the managing director Christel Glass
Garlebsen 48
37574 Einbeck
Deutschland
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E-Mail: abebooks@aha-buch.de
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