Working Through Conflict: Strategies for Relationships, Groups, and Organizations (4th Edition)
Folger, Joseph P.; Poole, Marshall Scott; Stutman, Randall K.; Conflict Interaction; Conflict
Language: English
Published by Allyn & Bacon, 2000
- Softcover
- Used

Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
AbeBooks seller since December 19, 2022
Condition: Used - Very good
£ 3.99
Quantity: 1 available
Add to basketItem description from seller
Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Seller Inventory # ZBV.0801332761.VG
- Title
- Working Through Conflict: Strategies for Relationships, Groups, and Organizations (4th Edition)
- Author
- Folger, Joseph P.; Poole, Marshall Scott; Stutman, Randall K.; Conflict Interaction; Conflict
- Publisher
- Allyn & Bacon
- Publication year
- 2000
- Condition
- very_good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0801332761
- ISBN 13
- 9780801332760
- Edition
- 4th Edition
Covering the whole range of conflict settings―interpersonal, group, and organizational―Working Through Conflict, Fourth Edition, provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. Each case study features an "Imagine Yourself..." question that encourages students to assume the role of one of the disputants and ends with "Discussion Questions" that highlight the theory behind the case and encourage classroom discussion. The Fourth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students and features expanded coverage of the impact of gender and cultural differences on conflict management.
"Synopsis" may belong to another edition of this title.
From the Back Cover
Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research.
New to This Edition
- Expanded concept of conflict. To reflect current trends in understanding conflict, the Fifth Edition broadens the definition of conflict to include a wider array of incompatibilities, thereby emphasizing incompatibility of communication styles and behaviors.
- Reorganization of several key concepts provides great insights for students.
- Includes a new case study that deals with conflict in family settings.
- Coverage of culture and climate is combined with the core properties of communication in Chapter 1.
Praise for Working Through Conflict
“I find this text to be superior to others in the conflict area in most every regard. It is thoroughly researched, well written, and involving for the students.”
Dale L. Shannon, Western Michigan University
“The cases are wonderfully suited to the subject as a whole. They illustrate the theoretical concepts and are skillfully woven into the text explanation.”
Gary Hartzell, University of Nebraska Omaha
“A substantial amount of space is devoted to each key concept, rather than trying to cover everything about conflict. This provides students with a more thorough grasp of each, rather than overwhelming them with terms to memorize.”
Laura L. Jansma, University of California, Santa Barbara
“In addition, I like the text because it offers an interactionist approach to conflict, a cogent discussion of power, thorough treatments of the literature, and a good balance between theory and practice.”
Steven Combs, Loyola Marymount University
“'I know of no other general text about conflict that is as judiciously constructed as is Working Through Conflict. The scope of the text is admirable, but the authors don't try to spread themselves too thinly...”
Kevin E. McClearey, Southern Illinois University at Edwardsville
"About the title" may belong to another edition of this title.
Zoom Books Company
Lynden, WA, U.S.A.
AbeBooks seller since December 19, 2022
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 2 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 3.70 |
Payment methods
Store description
Zoom Books Company operates as an online book store striving to provide top tier customer service. We respond to all inquiries and resolve any complaints in a timely manner. Thank you for shopping with us!
Specialty
Fiction/Non-Fiction, variesSeller's business information
Acirassi Books Ltd.
918 16th Ave NW, #25
Calgary, AB Canada T2M 0K3
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Zoom Books Company, Lynden, Washington, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.