Winning With Employees Leveraging Employee Experience For A Competitive Edge
Language: English
Published by Sage Response, 2021
- Softcover
- New
Seller: Books in my Basket, New Delhi, IndiaBooks in my Basket
AbeBooks seller since September 10, 2010
Condition: New
£ 7.94
Item description from seller
ISBN:9789391370565,444pp.
Seller Inventory # 2597468
- Title
- Winning With Employees Leveraging Employee Experience For A Competitive Edge
- Author
- D. N. Venkatesh, D N Venkatesh
- Publisher
- Sage Response
- Publication year
- 2021
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 939137056X
- ISBN 13
- 9789391370565
With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It will cover several aspects of execution of EX strategy across all facets of HR function.
Touching upon managing multi-generational workforce, it talks about various aspects of change and transformation that an organization must undergo to become an ‘experience focused organization’. Last but not the least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.
"Synopsis" may belong to another edition of this title.
About the Author
He has managed large employee strengths, of over 10,000, and has worked on multiple HR process improvement projects such as process re-engineering and design and deployment of digital HR process.
Currently, he is working as a professor in OB (organizational behaviour) and HR management at Goa Institute of Management (GIM), with which he has been associated for the last six years. In his current role, he is involved in:
• Designing and delivering courses for PGDM and EMBA students in the area of HR;
• Designing and delivering management development programmes/entrepreneurship development programmes (MDPs/EDPs) for working executives in the area of HR;
• Offering HR consulting services to organizations across the country; and
• Leading the corporate relationship for GIM, as placement chairperson.
He has published two books and has authored close to 50 research/strategy papers. The vision drafted by him for IDRBT was included in ‘RBI Financial Sector Vision 2020’. He is actively involved with industry bodies like CII (Confederation of Indian Industry) and the Goa Management Association (GMA).
He is currently a member of the HR Subcommittee of CII, Western Region, and is heading the skilling initiative for SMEs across the states of Goa, Maharashtra, Gujarat and Madhya Pradesh. He is also a member of the Executive Committee of GMA.
"About the title" may belong to another edition of this title.
Books in my Basket
New Delhi, India
AbeBooks seller since September 10, 2010
Shipping rates from India to U.S.A.
| Item | 25 to 30 business days | 8 to 12 business days |
|---|---|---|
| First item | £ 15.44 | £ 29.60 |
Payment methods
You can pay with your credit card on AbeBooks.com.Store description
We are new to the on-line trade but with solid experience of two decades, we carry large stocks of books on various subjects in our show room. The subjects we carry in stock are - Academic, Ancient & Classical Art, Archaeology, Architecture, Art History, Astrology, Auto- biographies, Books from India, Biology, Biographies, Computer Science, Dictionaries, Decorative Art, Design, Economics, Ethnic Arts & Crafts, Fashion & Jewellery, Gardens & Landscape Design, Geography, Graphics, History, Homeopathy, Karma, Language, Law, Linguistics, Medicine, Modern & Contemporary Art, Music & Performing Art, Mythology & Religion, Numismatics, Philately, Pleasure, Political Science, Photography, Research, Science & Environment, Scientific, Style & Interiors, Technical, Terrorism, Textiles & Carpets, Travel & Topography, Western Art, Wildlife, Yoga. …
Specialty
Textiles & Carpets, Travel & Topography, Western Art, Wildlife, Yoga., Decorative Art, Design, Economics, Ethnic Arts & Crafts, Fashion & Jewelery, null, Gardens & Landscape Design, Geography, Graphics, History, Homeopathy, Karma, null, Language, Law, Linguistics, Medicine, Modern & Contemporary Art, Music & Performing Art, null, Mythology & Religion, Numismatics, Philately, Pleasure, Political ScSeller's business information
Books in my Basket
India
Terms of sale
All books are new, otherwise mentioned. Books can be
returned if found damaged during shipment or the wrong
title has been supplied. Books are shipped by SAL Mail (non -trackable service), The books can also be
shipped by Fedex/DHL, kindly mail us for the rates.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Books in my Basket, New Delhi, India, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 3-5 business days. Shipping costs are based on books weighing 1.5 LB, or 800 gms. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.