Why TQM Fails and What to Do About It

Willard, Marsha L., Hitchcock, Darcy E., Brown, Mark G.

ISBN 10: 0786301406 / ISBN 13: 9780786301409

Published by McGraw-Hill School Education Group, 1994

About this Item

Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Seller Inventory # GRP65397791

Bibliographic Details

• Title: Why TQM Fails and What to Do About It
• Publisher: McGraw-Hill School Education Group
• Publication Date: 1994
• Language: English
• ISBN 10: 0786301406
• ISBN 13: 9780786301409
• Binding: Hardcover
• Condition: Very Good

About this title

Synopsis

The "quality revolution" has prompted companies to invest heavily in quality improvement: hiring consultants, retraining workforces and overhauling systems. Many managers, however, have not seen the expected results. This book reveals root causes for the collapse and failures of total quality and offers practical advice to correct and prevent them.

About the Author

Mark Brown is Director of Solutions Services at Atlas RFID Solutions, a global provider of vendor-neutral RFID integration services. Mark is leading cutting-edge RFID deployments that are adding value and helping his clients realize the true value that RFID has to offer. He and the team of experienced consultants he leads are industry recognized and trusted subject matter experts known for their participation in major industry initiatives, such as Auto-ID Labs and EPCglobal workgroups. Mark has authored well-publicized white papers and three best-selling RFID certification books and speak at major trade shows and industry events. Atlas partners with the best RFID manufacturers throughout the world, using cutting edge technology to solve challenges throughout diverse organizations in all industry verticals.