What to Do When You Become the Boss: How New Managers Become Successful Managers. This item is unavailable.What to Do When You Become the Boss: How New Managers Become Successful Managers

Do you know all the "ins" and "outs" of managing?

Make a success of your career as a manager. This is your complete "How to" for managing your boss, your people, yourself. You will refer to this book again and again as you progress through your career.

You will discover how to:

- Become an effective leader, recognized throughout the organization

- Distribute your time appropriately between the three essential managerial role elements of leading, managing and operating

- Manage your boss - one of the most important of your work relationships

- Select your new boss - if you happen to be changing roles or organizations

- Manage the performance of your team including setting and maintaining standards, coaching, motivating and appraising performance

- Select the best person for the job with a process that is 4 times more effective than traditional selection processes

- Delegate, make more effective decisions, run motivating team meetings - there are even chapters on "How to manage your emails" and "How to build your image"

"Nothing is more practical than a good theory." Kurt Lewin's quote sums up this book and Bob's ability to address the realities of managing people in changing environments. In each chapter he demonstrates a rare gift of being able to translate conceptual frameworks into practical processes and actions which managers can build into their daily work routines. The rich array of case studies, many drawn from Bob's own experience as a line manager, add colour and weight to this comprehensive "must read" user's guide for new and not so new managers.

- Humphrey Armstrong, Organizational Psychologist, Lifelong Learning Systems, Sydney, Australia The messages in this best selling book have shown thousands of managers, particularly new managers, a better way of managing. Find out for yourself.

This is a general management and leadership text containing a range of material based on tried and tested theory, presented in an easily accessible format. --Chartered Institute of Management, June, 2009.

With well laid out chapters it is an easy book to dip in and out of, especially should one wish to quickly reference a particular management situation they find themselves in. -- British Computer Society, Feb, 2009.

One of the best parts about this book is that it is not written in standard management speak. Bob uses plain language to ensure that all of the tidbits, advice, and kernels of wisdom can be absorbed. -- Great New Management Books That Are A Must Read, Feb, 2008.

Not only is this book a bit of a 'New Boss's Bible', it lures you in through your own particular learning style and meets you where you will derive the most value. -- G. Michelli, UK., Feb, 2008

Each substantive chapter is approximately ten pages long - short enough to read during lunch break, and well organized enough to help readers implement the ideas discussed. -- Armchair Reviewer, Feb, 2008.