What Makes a High Performance Organization / Five Validated Factors of Competitive Advantage That Apply Worldwide

Name: What Makes a High Performance Organization / Five Validated Factors of Competitive Advantage That Apply Worldwide
Rating: 4 (13 reviews)
Author: de Waal, Andre A.
ISBN: 9781906403829

de Waal, Andre A.

13 ratings by Goodreads

Language: English

Published by Global Professional Publishing, 2012. 331 pp., 2012

1906403821 / 9781906403829

Hardcover
Used

See all details

Seller: Antiquariaat Hortus Conclusus, Bergambacht, NetherlandsAntiquariaat Hortus Conclusus

5-star seller

AbeBooks seller since October 20, 2022

View this seller's items

Hardcover

Condition: Used

£ 5.68

£ 12.30 shipping

Ships from Netherlands to U.S.A.

Quantity: 1 available

Add to basket

Free 30-day returns

Save for laterCreate a Want for similar items

Item description from seller

Original cloth with dustjacket, a very good copy. As new. Please see description or ask for photos.

Seller Inventory # 17981

Contact seller about this item

Report this item

Title: What Makes a High Performance Organization / Five Validated Factors of Competitive Advantage That Apply Worldwide
Author: de Waal, Andre A.
Publisher: Global Professional Publishing, 2012. 331 pp.
Publication year: 2012
Dust jacket: Dust Jacket Included
Binding: Hardcover
Language: English
ISBN 10: 1906403821
ISBN 13: 9781906403829
Edition: 2nd Edition

Declining consumer confidence, poor bottom-line results, the prospect of economy ups-and-downs and the continuing financial crisis in Europe have combined to prompt many organizations to attempt drastic actions. In his latest book "What Makes A High Performance Organization: Five Validated Factors of Competitive Advantage that Apply Worldwide" Dr. André de Waal, Academic Director of the HPO Center and Associate Professor of High Performance Organizations at the Maastricht School of Management, reveals the 'holy grail' of highly successful organizations. After years of global research into the success factors of High Performance Organizations (HPOs), his new book reports his validated findings and offers an HPO Framework currently in use by over 2,000 organizations worldwide. "This book is meant for anyone interested in improving organizations, using a scientifically validated framework instead of depending on the latest management fad." After introducing in Chapter 1 the HPO and the HPO Framework and their accompanying benefits, Chapter 2 concentrates on the research done by the HPO Center to develop the HPO Framework for practitioners to improve organizational performance. Five factors of high performance - the HPO factors - are introduced as well as several factors that during the research turned out to be of lesser importance than always thought for becoming an HPO. In this chapter the question is also raised, and answered, whether the five HPO factors will remain the same through time and thus whether they will still be relevant for managers in the future. Chapter 2 concludes with the practical application of the framework by introducing the HPO Diagnosis. The working of the diagnosis is illustrated by the experiences at two case companies. Chapters 3 through 7 go in more detail into the five HPO factors. They describe the underlying characteristics of high performance, and ideas to get started - originating from the HPO research and other recent organizational studies - with improving the characteristics are given. Chapter 8 gives the steps which need to be taken to make the transition to an HPO are described. Finally, in Chapter 9 the added value of the HPO Framework is discussed, based on the experiences of organizations and researchers while working with the framework. This book includes many real-life examples from organizational branches, e.g., Finance, Retail, Industry, ICT, High Education and Government, illustrating the workings of the HPO Framework at organizations in Western and emerging markets. Also included are many interviews with HPO leaders, e.g., Microsoft, SABMiller, Unilever, KLM Royal Dutch Airlines, Umpqua Bank, Tata Steel, Svenska Handelsbanken and HP. "This pioneering work of Dr. de Waal is a must read for people interested in this subject." Prof. Manfred F.R. Kets de Vries, Professor at INSEAD and one of the world's most influential thinkers

"Synopsis" may belong to another edition of this title.

About the Author

André de Waal (1960) is Academic Director of the HPO Center, an organization which conducts research into "high performance organizations." In addition, André is Associate Professor High Performance Organizations at the Maastricht School of Management. His teaching assignment is the course Strategic Performance Management and High Performance Organisations. André is also Academic Director of the HPO Center, an organization which conducts research into high performance organizations. He is guest lecturer at the Free University Amsterdam and Erasmus University Rotterdam, and visiting fellow at Cranfield University, United Kingdom. André holds a MSc in Chemistry from Leiden University (the Netherlands), a MBA from Northeastern University Boston (USA) and a Ph.D. in Economics from Vrije Universiteit Amsterdam (the Netherlands). He has been a partner with Arthur Andersen and Holland Consulting Group for 17 years. As an independent boardroom advisor and researcher, he has advised over 200 global companies on performance management and high performance issues. His consultations with his client companies and professional management associations span five continents with touch points in the USA, UK, Sweden, The Netherlands, Poland, Peru, Ecuador, China, Vietnam, Bangladesh, Mongolia, Nepal, Surinam, Saudi-Arabia, Yemen, South-Africa, Namibia, Rwanda and Tanzania. Awards André has been selected as one of the Dutch Masters in Management, ten people who have influenced management thinking in The Netherlands the most in the past decade. In 2009 and 2012 André received the Highly Commended Award from the International Journal of Productivity and Performance Management. Publications André has published over two hundred fifty articles and twenty-four books. His articles have been published worldwide with British Academy of Management, Business Strategy Series (Emerald), Chief Learning Officer, Management Online Review, The European Academy of Management and MSNBC.com. His published books include: Power of Performance Management, How Leading Companies Create Sustained Value (John Wiley & Sons, 2001), Quest for Balance, the human element in performance management systems (John Wiley & Sons, 2002), Strategic Performance Management, A Managerial and Behavioural Approach (Palgrave MacMillan, 2007), 10 Rituals of Poor Management (Van Duuren Management, 2010) and Make Your Company a Top Performer! (Van Duuren Management, 2009). André has conducted several years of scientific research, examining 290 international studies and analyzing studies in 50 countries involving over 1,470 profit, non-profit and government organizations. The results of his study into the success factors of High Performance Organizations will be published in his upcoming book What Makes A High Performance Organization - Five Validated Factors of Competitive Advantage that Apply Worldwide. (Global Professional Publishing, 2012).

"About the title" may belong to another edition of this title.

Antiquariaat Hortus Conclusus

Bergambacht, Netherlands

5-star seller

AbeBooks seller since October 20, 2022

Shipping rates from Netherlands to U.S.A.

Item	25 to 45 business days	8 to 14 business days
First item	£ 12.30	£ 14.89

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

Payment methods

Bank Wire Transfer
Paypal

Store description

Hortus Conclusus is een onafhankelijk en professioneel antiquariaat met een breed assortiment aan interessante boeken.

Specialty

Mainly non-fiction, antiquarian books

Seller's business information

Antiquariaat Hortus Conclusus

Junostraat 6 unit 8
Den Haag, Netherlands 2516 BR

Contact sellerView this seller's itemsView seller's storefront

Right of withdrawal

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Antiquariaat Hortus Conclusus, Leidschendam, Netherlands, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

What Makes a High Performance Organization / Five Validated Factors of Competitive Advantage That Apply Worldwide

Item description from seller

Bibliographic details

Synopsis

About the title

About the Author

Antiquariaat Hortus Conclusus

Shipping rates from Netherlands to U.S.A.

Payment methods

Store description

Specialty

Seller's business information

Right of withdrawal