A nice copy with a tight and square binding. Text is clean and bright. White and blue colored boards are very good. No dust jacket. Careful packaging and fast shipping. We recommend EXPEDITED MAIL for even faster delivery.

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Bibliographic Details

Title: What to Ask When You Don't Know What to Say
Publisher: Fine Communications
Publication Date: 1997
Language: English
ISBN 10: 1567311903
ISBN 13: 9781567311907
Binding: Hardcover
Condition: Used: Good

About this title

Synopsis

Asking the right question at the right time is a career-building skill that this guide aims to teach. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. The guide covers all types of day-to-day encounters and helps readers focus their ideas, bridge conflicting views, build rapport, strengthen relationships and deflect anger and hostility.

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