What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work

Deep, Samuel D.; Sussman, Lyle

ISBN 10: 0139539859 / ISBN 13: 9780139539855

Published by Prentice Hall Direct (edition ), 1993

About this Item

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Bibliographic Details

• Title: What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work
• Publisher: Prentice Hall Direct (edition )
• Publication Date: 1993
• Language: English
• ISBN 10: 0139539859
• ISBN 13: 9780139539855
• Binding: Paperback
• Condition: Good

About this title

Synopsis

Asking the right question at the right time is a career-building skill that can be easily learned--with the help of this valuable new guide. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. Includes predictions of answers readers can expect in response to the questions in the guide, along with suggestions on how to respond to these answers. 6 x 9.

Synopsis

Asking the right question at the right time is a career-building skill that this guide aims to teach. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. The guide covers all types of day-to-day encounters and helps readers focus their ideas, bridge conflicting views, build rapport, strengthen relationships and deflect anger and hostility.