WOW Your Customers! 7 Ways to World-Class Service
Language: English
Published by Createspace Independent Publishing Platform, 2018
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
£ 2.70
Quantity: 2 available
Add to basketItem description from seller
It's A Menu, Not a Recipe>This powerful, practical book is loaded with ideas and insights to generate 'customers for life.'---Brian Tracy, Author, Maximum AchievementThe>7 Ways menu is inspired from over 20 years of excellent customer service and diligent research into current industry leaders like Amazon, American Express, Disney, Nordstrom, Ritz-Carlton and more. The key ingredients to our successes have been neatly rolled into this easily-digested menu for stellar customer service. Order the items proven to add value while you try new ideas. Add them as they work for you>Best of all, we've made a way to thank you for telling others about>7 Ways> Simply register on our secure website at>www.7waysmenu.com, and we'll send a promo code unique to you. Share this code with friends and colleagues. When they use your promo code, you both receive a>Thank You Bonus> There's no limit to how much we will thank you for telling others. So sample our menu, share it with others and start your rewards today>About the Author: A proven leader in customer service excellence, John D. Hanson has professionally engaged customers and team members by adding value in every career opportunity. He resides near Columbus, Ohio, happily married with children, honored to have served in the U.S. Armed Forces.…
Seller Inventory # 00072666176
- Title
- WOW Your Customers! 7 Ways to World-Class Service
- Author
- John D Hanson
- Publisher
- Createspace Independent Publishing Platform
- Publication year
- 2018
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1719450838
- ISBN 13
- 9781719450836
"It's A Menu, Not a Recipe!"
"This powerful, practical book is loaded with ideas and insights to generate ‘customers for life.’”---Brian Tracy, Author, Maximum Achievement
The 7 Ways “menu" is inspired from over 20 years of excellent customer service and diligent research into current industry leaders like Amazon, American Express, Disney, Nordstrom, Ritz-Carlton and more. The key ingredients to our successes have been neatly rolled into this easily-digested “menu” for stellar customer service. “Order” the items proven to add value while you try new ideas. Add them as they work for you!
A recent customer satisfaction survey revealed that only 5% of customers received 5-star service, and just 10% of consumers rated their interaction as 4-star. The opportunity to attract and retain loyal, engaged customers has never been better. Use the practical, easily applied tools in this book to consistently create memorable experiences that will earn your company repeat and referred business from grateful clients. You’ll be glad you did!
About the Author: A proven leader in customer service excellence, John D. Hanson has professionally engaged customers and team members by adding value in every career opportunity. He resides near Columbus, Ohio, happily married with children, honored to have served in the U.S. Armed Forces.
"Synopsis" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
Shipping rates within U.S.A.
| Item | 4 to 12 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 8.18 |
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Store description
Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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SBYB, Inc.
900 Knell Rd
Montgomery, IL U.S.A. 60538
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