Unreasonable Hospitality The R
Guidara, Will
ISBN 10: 0593418573 ISBN 13: 9780593418574
Published by Optimism Press, 2022
Used
Hardcover
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World of Books (was SecondSale), Montgomery, IL, U.S.A.
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About this Item
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Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00107771623
Synopsis:
In 2006, Will Guidara and Swiss chef Daniel Humm were placed at the helm of Eleven Madison Park. The establishment, a brasserie with an identity crisis, was in desperate need of magic. In 2017, Eleven Madison Park was named the best restaurant in the world, legendary for its memorable, over-the-top, bespoke hospitality as much as its food. How did Eleven Madison Park pull off this radical transformation? The answer is simple - its world-class hospitality. Guidara's team would send a family who had never seen snow to Central Park with a sled on a snowy night or track down the cab that a guest had left their iPhone in to retrieve the device. And his hospitality extended beyond the dining room and into the kitchen, where he encouraged his entire restaurant team to learn continuously, tap into their own passions, and think like owners no matter their roles. We can all transform ordinary business transactions into an extraordinary hospitality experience. Through sparkling stories of Guidara's journey through the restaurant industry, featuring the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do - for ourselves, the people we work with, and the people we serve.
About the Author: Will Guidara is the author of the New York Times bestseller Unreasonable Hospitality. He is the former co-owner of Eleven Madison Park, which under his leadership was named the Best Restaurant in the World. He is the host of The Welcome Conference, a co-producer on the Emmy Award-winning series The Bear, and a recipient of the Wall Street Journal Innovator Award.
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Bibliographic Details
Title: Unreasonable Hospitality The R
Publisher: Optimism Press
Publication Date: 2022
Binding: Hardcover
Condition: Very Good