Title: Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
Publisher: Routledge
Publication Date: 2002
Language: English
ISBN 10: 0415222729
ISBN 13: 9780415222723
Binding: Paperback
Condition: Brand New
Weight: 0.57 kilograms

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Synopsis

Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.

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Jiju Antony, David Preece

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