Understanding and Improving Public Management Reforms
Thomas Elston
Sold by AHA-BUCH GmbH, Einbeck, Germany
AbeBooks Seller since 14 August 2006
New - Hardcover
Condition: New
Quantity: 1 available
Add to basketSold by AHA-BUCH GmbH, Einbeck, Germany
AbeBooks Seller since 14 August 2006
Condition: New
Quantity: 1 available
Add to basketNeuware - Why do top-down reforms to public services so often over-promise and under-deliver Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.
Seller Inventory # 9781447360889
Why do top-down reforms to public services so often over-promise and under-deliver?
Using five concepts from psychology, economics and organisational sociology, Thomas Elston addresses this pressing question of good governance.
Rather than focusing on the challenge of implementation, Understanding and Improving Public Management Reforms reveals how flawed policy design is often the major contributor to reform failure. Cognitive bias, restrictive social institutions and inattention to ‘quiet costs’ during the policy-making process are essential to explaining the poor track record of reforms to date – and point the way towards better decision-making in future.
Written for policy professionals, service managers, students and researchers alike, this concise, practical and multidisciplinary study draws on varied examples to help reconceive the perennial problem of public management reform – and to propose new solutions.
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