Understanding Human Communication
Language: English
Published by Oxford University Press, 2011
- Softcover
- Used
Seller: Textbook Bookie, Little Rock, AR, U.S.A.Textbook Bookie
AbeBooks seller since October 5, 2026
Condition: Used - Fair
£ 7.68
Quantity: 2 available
Add to basketItem description from seller
Book in Fair condition.
Seller Inventory # 9780199747382-acceptable
- Title
- Understanding Human Communication
- Author
- Adler, Ronald B., Rodman, George, Cropley Hutchinson, Carrie
- Publisher
- Oxford University Press
- Publication year
- 2011
- Condition
- Fair
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0199747385
- ISBN 13
- 9780199747382
For over three decades, this has been the best-selling text for the introduction to human communication course.Understanding Human Communication is written with one goal in mind: to provide students with the insights and skills to succeed in our changing world. Ronald B. Adler, George Rodman, and new author Carrie Cropley Hutchinson place communication theory within the context of everyday skills and draw from the latest media, culture, and scholarship, creating a distinctive pedagogy that gives students the tools they need to master--and enjoy--this intriguing and relevant subject.
NEW TO THE ELEVENTH EDITION
* New part-opening "Case Studies" present real-life communication challenges on the job, in school, and in personal relationships.
* A brand-new chapter, "The Changing World of Communication," considers demographic and cultural influences and the ways in which technologies have created both new opportunities and challenges in our modern world.
* This edition presents current research on many new topics including how we perceive strangers differently in mediated and face-to-face communication, how linguistic labels reflect cultural identity, the differences between conflicts online and in person, and the ways in which gender influences styles of conflict.
* New "@ Work" boxes demonstrate how key concepts presented in the book can be applied in the workplace.
* Part V: Public Communication has been streamlined and reorganized to give students a more efficient introduction to public speaking. Synthesizing material from previous editions, the new Chapter 11, "Preliminary Considerations," discusses choosing and developing a topic as well as managing communication apprehension.
* A new Appendix, "Communicating for Career Success," provides students with practical information on interviewing and networking.
DISTINCTIVE FEATURES
* Understanding Diversity sidebars address subjects such as managing identity during the process of "coming out," the potential for misunderstandings during translation, and how lessons from other cultures can enhance listening skills.
* Understanding Communication Technology boxes focus on topics related to mediated communication, including how social media can meet a variety of communication needs, the etiquette of revealing what one has learned about others online, the dangers of being overly connected via the internet, and the ethical principles for using and acknowledging information gleaned from the web.
* Invitation to Insight sidebars offer readings that show how the elements of communication operate in contemporary society, including the risks of broadcasting personal information via "sexting," social standards for using profanity, and the limitations of free speech when civil listening is absent.
* Critical Thinking probes encourage students to consider their own actions in light of concepts covered in the text.
* Ethical Challenges invite students to ponder contemporary ethical issues in communication, such as whether honesty is always the best policy, the acceptability of presenting multiple identities, the tension between allowing free speech and the acceptability of hateful language, and the challenge of dealing politely but effectively with obnoxious group members.
* Cultural Idioms appear in the margins of each chapter, helping non-native English speakers understand American colloquialisms while also showing more proficient speakers how supposedly everyday speech can be misunderstood by listeners
"Synopsis" may belong to another edition of this title.
About the Author
Ronald B. Adler is Professor of Communication Emeritus at Santa Barbara City College. He is coauthor ofInterplay: The Process of Interpersonal Communication, Eleventh Edition (OUP, 2009),Looking Out, Looking In (2011), and Communicating at Work: Principles and Practices for Business and theProfessions (2011).
George Rodman is a professor in the Department of Television and Radio at Brooklyn College, City University of New York, where he founded the graduate media studies program. He is author of MassMedia in a Changing World, Fourth Edition (2011), Making Sense of Media (2001), and several books on public speaking.
Carrie Cropley Hutchinson is a professor in the Department of Communication at Santa Barbara City College, where she directs the Interpersonal Communication and Business Communication programs. She also teaches Intercultural Communication for the college's study abroad program. Professor Cropley is the author of Interpersonal Communication: Navigating Relationships in a Changing World (2010).
"About the title" may belong to another edition of this title.
Textbook Bookie
Little Rock, AR, U.S.A.
AbeBooks seller since October 5, 2026
Shipping rates within U.S.A.
| Item | 7 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.17 | £ 5.23 |
Payment methods
Store description
Your trusted source for textbooks for nearly 28 years. Since 1998, Textbook Bookie and its affiliates have provided quality new and used textbooks at affordable prices. We take pride in accurate listings, fast shipping, and friendly, dependable customer service. Orders received before 12 PM CT ship the same business day. Orders received after 12 PM may ship the same day but are not guaranteed to ship until the next business day. If you have any questions or concerns with your order, please contact us through AbeBooks. We’re always happy to help! Thank you for choosing Textbook Bookie and its affiliates!…
Specialty
TextbooksSeller's business information
Textbook Bookie
AR, U.S.A.
Terms of sale
We have a 14 day return policy. The return must be postmarked within 14 days of the delivery date. If you are unable to have the item postmarked within 14 days of the delivery date, please contact us for further information. Once the item has been returned, we will initiate an item-only refund (shipping costs are non- refundable). The item must be returned in the same condition as it was advertised. Please contact us prior to returning the item if the condition of the item received is not the same as the condition advertised. Items returned to other locations other then the one specified below will be subject to additional restocking fees. Items not postmarked within 14 days of delivery and received back in store during this time will also be subject to additional restocking fees. Please use Media Mail Shipping and obtain return tracking on all items being shipped back for return. Please do not mark the item "Return or Sender" or "Refuse." Please return the item to the address on the returns information for AbeBooks. If you have any questions regarding this return policy, please contact us prior to returning the item. Thank you for your understanding. Textbook Bookie 12123 Kanis Road Little Rock, AR 72211 501-217-4960 textbookbookie@texastext.net Customer Service Manager: Krystin
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Textbook Bookie, Little Rock, Arkansas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.