Trust and Confidence in Government and Public Services: 12 (Routledge Critical Studies in Public Management)
Language: English
Published by Routledge 2013-04-10, 2013
Series: Book 16 of 59 - ISSN
- Hardcover
- New
Seller: Chiron Media, Wallingford, United KingdomChiron Media
AbeBooks seller since August 2, 2010
Condition: New
£ 95.92
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Add to basketSeller Inventory # 6666-TNFPD-9780415896191
- Title
- Trust and Confidence in Government and Public Services: 12 (Routledge Critical Studies in Public Management)
- Author
- Sue Llewellyn, Stephen Brookes, Ann Mahon
- Publisher
- Routledge 2013-04-10
- Publication year
- 2013
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0415896193
- ISBN 13
- 9780415896191
- Series
- Book 16 of 59: ISSN
Trust and confidence are topical issues. Pundits claim that citizens trust governments and public services increasingly less - identifying a powerful new erosion of confidence that, in the US, goes back at least to Watergate in the 1970s. Recently, media exposure in the UK about MP expenses has been extensive, and a court case ruled in favor of publishing expense claims and against exempting MPs from the scrutiny which all citizens are subject to under ‘freedom of information.’ As a result, revelations about everything from property speculation to bespoke duck pond houses have fueled public outcry, and survey evidence shows that citizens increasingly distrust the government with public resources.
This book gathers together arguments and evidence to answers questions such as: What is trust? Can trust be boosted through regulation? What role does leadership play in rebuilding trust? How does trust and confidence affect public services? The chapters in this collection explore these questions across several countries and different sectors of public service provision: health, education, social services, the police, and the third sector. The contributions offer empirical evidence about how the issues of trust and confidence differ across countries and sectors, and develop ideas about how trust and confidence in government and public services may adjust in the information age.
"Synopsis" may belong to another edition of this title.
About the Author
Sue Llewellyn is Professor of Accountability and Management Control and Director of the Herbert Simon Institute at Manchester Business School, University of Manchester, UK.
Stephen Brookes is a Senior Fellow in Public Policy and Management and Head of the Innovation in Government subject group at Manchester Business School, University of Manchester, UK. He is editor (with K. Grint) of The New Public Leadership Challenge (2010).
Ann Mahon is a Senior Fellow in Healthcare and Public Sector Management at Manchester Business School, University of Manchester, UK. She is editor (with K. Walshe and N. Chambers) of A Reader in Health Policy and Management (2009).
"About the title" may belong to another edition of this title.
Chiron Media
Wallingford, United Kingdom
AbeBooks seller since August 2, 2010
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