Tough Questions, Great Answers: Responding to Patient Concerns About Today's Dentistry
Wright, Robin
ISBN 10: 0867153202 ISBN 13: 9780867153200
Published by Quintessence Pub Co, 1997
Used
paperback
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Evergreen Goodwill, Seattle, WA, U.S.A.
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About this Item
Description:
Seller Inventory # mon0000415206
Synopsis:
This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with explanations of what works, what doesn't, and why.
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Bibliographic Details
Title: Tough Questions, Great Answers: Responding ...
Publisher: Quintessence Pub Co
Publication Date: 1997
Binding: paperback
Condition: Good