Total Quality Management : Organisation and Strategies

Published by Sumit Enterprises, New Delhi, 2007

  • Hardcover
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Seller: Vedams eBooks (P) Ltd, New Delhi, IndiaVedams eBooks (P) Ltd

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Contents Preface. 1. Small firms and quality management. 2. Formal methods of quality control. 3. Maintaining quality for customers. 4. Low cost migraines. 5. Reengineering process for quality management. 6. Management processes lifecycles and learning processes. 7. Quality improvement in organisation. 8. Work teams and their design for quality management. Bibliography. Index. Total quality management the hot business topic is frequently presented in a numbing almost sacerdotal manner. The editor provides a new management model in which companies work very hard at bringing their customers into their organization. To help managers achieve this goal and earn a profit they outline Baldrige criteria and emphasize leadership holds the key to the door of continuous improvement. 208 pp.

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Bibliographic details

Title
Total Quality Management : Organisation and Strategies
Author
Kanchan Singh
Publisher
Sumit Enterprises, New Delhi
Publication year
2007
Condition
As New
Binding
Hardbound
Edition
New

Vedams eBooks (P) Ltd

New Delhi, India

4-star seller

AbeBooks seller since January 30, 2009

Shipping rates from India to U.S.A.

Item20 to 24 business days4 to 7 business days
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