Think Before You Speak: A Complete Guide to Strategic Negotiation
Lewicki, Roy J.; Hiam, Alexander; Olander, Karen Wise
Language: English
Published by Wiley, 1996
- Hardcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Condition: New
£ 59.63
Quantity: 1 available
Add to basketItem description from seller
In shrink wrap. Looks like an interesting title.
Seller Inventory # Q-0471013218
- Title
- Think Before You Speak: A Complete Guide to Strategic Negotiation
- Author
- Lewicki, Roy J.; Hiam, Alexander; Olander, Karen Wise
- Publisher
- Wiley
- Publication year
- 1996
- Condition
- New
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0471013218
- ISBN 13
- 9780471013211
- Item weight
- 19 ounces
- Dimensions
- 6x1x9
Think Before You Speak
Think Before You Speak takes you through the entire negotiation process in all its variations and contexts, both in business and everyday life. By preparing you to think clearly and strategically, this invaluable guide gives you an edge that will help you to achieve success while maintaining the best possible relations with those opposing you. Here's an outline of how Think Before You Speak leads you through the strategic negotiation process:
CHAPTER & TOPIC
* Overview/Plan
* Assess Your Position
* Assess Other Party
* Analyze Context
* Selecting a Strategy
* Competition
* Collaboration
* Other Strategies
* Building Collaboration
* Resolving Conflict
* Third Party Help
* Communicating
* Legal/Ethical Issues
* Multiple Parties
* Global Negotiation
* Improving Negotiation
STEP IN PROCESS
* ANALYZE STRATEGIC ISSUES
* SELECT A STRATEGY
* INITIATE THE NEGOTIATION PROCESS
* MANAGE THE NEGOTIATION PROCESS
* OBTAIN OUTCOMES AND LEARN FROM THE EXPERIENCE
Practical, authoritative, and comprehensive, Think Before You Speak gives you the tools to handle any negotiation with confidence.
"Synopsis" may belong to another edition of this title.
About the Author
ROY J. LEWICKI is Professor of Management and Human Resources at the College of Business at Ohio State University, and a negotiation and conflict management consultant to many organizations, including Eli Lilly, Price Waterhouse, LLP, and the Young President's Organization. He is the author of Negotiating, Research on Negotiation in Organizations, and other text and professional books on negotiating.
ALEXANDER HIAM is a business consultant and author. His books include The Portable MBA in Marketing (Wiley); Closing the Quality Gap: Lessons from America's Leading Companies; Vest Pocket Marketer: Classic Marketing Tools for Executives; and Vest Pocket CEO: Decision-Making Tools for Executives.
KAREN WISE OLANDER is a communications specialist and freelance writer. She has authored numerous articles and training manuals, and coauthored (with Hiam) The Prentice Hall Handbook of Entrepreneurship and Small Business Management.
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
Shipping rates within U.S.A.
| Item | 7 to 30 business days | 3 to 14 business days |
|---|---|---|
| First item | £ 5.25 | £ 7.51 |
Payment methods
Seller's business information
BennettBooksLtd
CA, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to BennettBooksLtd, Escondido, California, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.