8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
Language: English
Published by Harvard Business Review Press, 2010
- Softcover
- Used
Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore
AbeBooks seller since July 6, 2010
Condition: Used - Good
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Add to basketSeller Inventory # 1422131661-3-25353881
- Title
- 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
- Author
- Cramm, Susan
- Publisher
- Harvard Business Review Press
- Publication year
- 2010
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1422131661
- ISBN 13
- 9781422131664
- Item weight
- 8 ounces
- Dimensions
- 5x0x8
How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers.
Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do.
Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth,' and assuming accountability for IT just as you've done for management of your firm's financial and human resources.
Brutally honest, provocative, and filled with sound advice, this book reveals that the key to solving the IT problem is decidedly un-IT: it's a deeper understanding of human behavior, including how to apply your leadership skills to the world of IT.
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About the Author
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Your Online Bookstore
Houston, TX, U.S.A.
AbeBooks seller since July 6, 2010
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