Do Your Thing: Lessons from Banking’s Biggest Digital Transformation
Language: English
Published by Lioncrest Publishing, 2026
- Softcover
- Used
Seller: Books From California, Simi Valley, CA, U.S.A.Books From California
AbeBooks seller since August 14, 2001
Condition: Used - Fine
£ 5.97
Quantity: 1 available
Add to basketSeller Inventory # mon0004200624
- Title
- Do Your Thing: Lessons from Banking’s Biggest Digital Transformation
- Author
- Hamers, Ralph
- Publisher
- Lioncrest Publishing
- Publication year
- 2026
- Condition
- Fine
- Binding
- paperback
- Language
- English
- ISBN 10
- 1544552025
- ISBN 13
- 9781544552026
"This is far more than a banking story. It is a powerful example of what bold, customer-centric leadership looks like in an industry under immense pressure. An invaluable book for any executive leading large-scale change."
— Jamie Dimon, Chairman and CEO of JPMorganChase
A bank that needed two government bailouts became the best bank in the world. Here is exactly what it took.
Ralph Hamers led ING's complete enterprise overhaul from the inside, navigating crisis leadership, cultural collapse, and digital reinvention at the same time. This is not a theoretical framework. It is a candid, authoritative account of transformation at scale, written for executives who need real answers.
- Discover a proven workplace culture change playbook used to align 54,000 employees around a single purpose
- Follow a firsthand digital banking transformation narrative from legacy systems to global platform
- See how banking agile at scale cut inefficiencies by 33 percent and drove engagement to 90 percent
- Learn leadership strategies for building purposeful performance under public scrutiny
- Apply post-crisis turnaround lessons now being tested by Al disruption in every industry
Whether you are leading a team or rebuilding an institution, this is the honest, practical account that business schools cannot teach.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Books From California
Simi Valley, CA, U.S.A.
AbeBooks seller since August 14, 2001
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.73 | £ 5.19 |
Payment methods
Specialty
Childrens, Academic and Scholarly Presses, Art, Science, Antiquarian titles, HistorySeller's business information
Schwabe Books, Inc. DBA Books From California
51 W. Easy St.
Simi Valley, CA U.S.A. 93065
Terms of sale
Refunds Offered Within 10 days of order.
Greg Schwabe
Books From California
51 W. Easy St
Simi Valley, CA. 93065
Fax # 805-582-9513
For questions, please email at
abesales@booksfromca.com
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Books From California, Simi Valley, California, U.S.A., +1 805-306-1772 25, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.