Taking Conversations from Difficult to Doable: 3 Models to Master Tough Conversations

Lynne Cunningham

ISBN 10: 1622180240 / ISBN 13: 9781622180240

Published by Fire Starter Publishing, 2016

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1622180240I4N00

Synopsis:

You Can Master the Art of Tough Conversations. This Book Shows You How.Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss Do you put off such conversations far too long Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of controlMost leaders answer yes to at least one, if not all, of these questions. Taking Conversations from Difficult to Doable: 3 Models to Master Tough Conversations can help you bite the bullet and say what needs saying. Lynne Cunningham, MPA, explains why we shy away from these critical conversations and provides the tools and tactics to navigate them confidently and effectively.Here s just a sampling of the book s insights:What happens when we ignore situations that call for a difficult conversationHow to structure and execute a conversation with a peer, direct report, boss, or physicianHow to implement each of the three powerful conversation models detailed in the book so that the outcome is a win-win Why creating formal Standards of Behavior at your organization, and making them integral to your culture, provides a solid foundation for difficult conversationsHow to respond when a person s behavior doesn t change after a difficult conversationUnlike most books on this subject, Taking Conversations from Difficult to Doable is short, to the point, and easy to understand. It s perfect for today s busy leaders. Best of all, it helps you master the right skills quickly and once you ve done this, you ll find all your conversations become easier, less stressful, and more successful.

Bibliographic Details

Title: Taking Conversations from Difficult to ...
Publisher: Fire Starter Publishing
Publication Date: 2016
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket