Getting Through: A Systematic Approach To Being Understood
Language: English
Published by ProChango LLC, 2023
- Softcover
- New
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
AbeBooks seller since January 28, 2020
Condition: New
£ 13.28
Quantity: Over 20 available
Add to basketSeller Inventory # 46114248-n
- Title
- Getting Through: A Systematic Approach To Being Understood
- Author
- Paulson, Edward
- Publisher
- ProChango LLC
- Publication year
- 2023
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 13
- 9798987950807
Have you ever wondered why you are misunderstood? Would it shock you to know that it could be HOW you delivered the message? Did you know that the media you use to deliver a message affects the way it is interpreted by others? That’s right! Texting, email, video conference, telephone, and in-person meetings are not interchangeable, but nobody explains that to us, so we are forced to learn the best way to use them by trial and error. Until now!
Ed Paulson, author of the best selling The Complete Idiot's Guide To Starting Your Own Business, explains how the power of media richness theory can be easily and practically applied to ensure that you use the right media, for the right situation, to be better understood. These concepts have been around academic circles since the 1980s but they have never been explained so that business managers could apply them to improve communication within their groups or organization. In Getting Through, Ed explains his approach to selecting the right media which considers message complexity, worker experience, perceived risk, information clarity, and company culture among others. All leaders know that effective communication is the glue that binds all high performing teams. The short time you spend reading this book will change the way you communicate forever.In this book you will learn:
1. A method for ensuring you are completely understood as you wanted.
2. The strengths and weaknesses of popular media such as text, email, video conference and telephone.
3. The value of starting all communication with a detailed look at your audience and desired outcome.
4. The importance of considering perceived risk when selecting communication media.
5. That understanding the people involved pays off with better understanding.
Purchase this book as:
1. A gift for a new graduate to get help them find a job.
2. A gift for a person new to work to help them communicate better with peers from their first day at work.
3. A great companion book for a business communication course.
4. If you are a current or aspiring manager who wants to use communication as the glue for your team.
5. If you are in sales/marketing/service and need to create the best possible understanding with your prospects or existing customers.
FROM THE INTRODUCTION
This book is intended to make you a better business communicator. If you are someone who manages or supervises others, this book is for you. If you are someone who needs to manage upward in your organization to your bosses and their bosses, this book is for you. If you have ever (or never) wondered whether to send an email, pick up the phone or have a meeting and really had no idea how to make that decision, this book is for you. If you have ever felt like the person you are talking to would rather be doing something else other than talking to you, this book is for you. If you find that your emails, voice messages, and invitations are being ignored, this book is for you. If you are a leader that feels like those you lead are not going in the direction you intend, this book is for you. If you are a manager whose team is underperforming, this book is for you. If you are in sales, marketing, or customer service and have difficult customers, no matter what you try to do for them, this book is for you. If you are frustrated with the way communication in your organization works (or doesn’t work), this book is for you.
On the other hand, if you and your significant other are having problems talking about money or raising your family, this book is probably not right for you. If you are looking for guidance on how to best talk to your teenage daughter about dating, this book is probably not right for you. (Not sure anyone knows how to do that!) ...
If you want to use communication as a powerful tool to put the odds of business success on your side, this book is for you."
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
GreatBookPricesUK
Woodford Green, United Kingdom
AbeBooks seller since January 28, 2020
Shipping rates from United Kingdom to U.S.A.
| Item | 10 to 27 business days | 10 to 30 business days |
|---|---|---|
| First item | £ 15.00 | £ 15.00 |
Payment methods
Store description
GreatBookPrices.com is your top source for finding new books at the absolute lowest prices, guaranteed ! We offer big discounts - everyday - on millions of titles in virtually any category, from Architecture to Zoology -- and everything in between. Discover great deals and super-savings, on professional books, text book titles, the newest computer guides, or your favorite fiction authors. You'll find it all - at HUGE SAVINGS - at GreatBookPrices. Browse through our complete online product catalog today. Serving customers around the world for years, we help thousands find just the books they're looking for -- at incredibly low, bargain prices.…
Specialty
TradeBooksSeller's business information
Far Corner Europe Limited
19-20 Bourne Court, 19-20 Bourne Court
Woodford Green, United Kingdom IG8 8HD
Terms of sale
Company Name: GreatBookPricesUK
Legal Entity: Far Corner Europe Limited
Address: 19-20 Bourne Court, Southend Road, Woodford Green Essex, UK IG8 8HD
Registration #: 10691061, VAT GB307932304
Authorized representative: Danielle Hainsey
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to GreatBookPricesUK, Castle Donington, Derby, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Our warehouses across the globe are fully operational without substantial delays. We are working hard and continue to overcome the daily challenges presented by COVID-19. There have been reports that delivery carriers are experiencing large delays resulting in longer than normal deliveries to customers. We would like to apologize in advance if your item arrives later than the expected delivery due date.
Internal processing of your order will take about 1-2 business days. Please allow an additional 4-14 business days for Royal Mail delivery.