The book includes empirical research papers and case studies embracing human capital, relational capital and structural capital in context to services and manufacturing sectors. It will highlight on the sustainable business practices manifested in the work culture, values and beliefs in context to rural regions. From a learning and managerial perspective, the book will identify effective business practices in varied service and manufacturing sectors significant for sustaining business performance and competitive advantage.

About the Author

Dr Hardeep Chahal is a professor in the Department of Commerce, University of Jammu, India. Her research work has been acknowledged in refereed International journals. She has also co-edited books on Research Methodology in Commerce and Management and Strategic Service Marketing. She currently serves on the editorial boards of the International Journal of Health Quality and Assurance and Journal of Services Research. Dr Chahal has also been on visiting fellowship to University of Loughborough, UK under Commonwealth Fellowship Scheme (British Academy Award) and also to Gandhi Institute of Business and Technology, Jakarta, Indonesia.

Dr Vijay Pereira is an Associate Professor in the Department of Humanities and Social Sciences, Khalifa University, Abu Dhabi, United Arab Emirates. Dr Pereira has published over 85 papers worldwide in reputed international journals. He has edited and written five books. Dr Pereira was recently awarded the Indo-United Nations pin (only 100 such awards worldwide) for his academic contribution in the Indian context.

Dr. Jeevan Jyoti has rich experience of teaching and research in business education. Her areas of interest are Strategic Human Resource Management, Organisation Behaviour & Entrepreneurship. She is associate editor of International Journal of Business Studies Review. Dr. Jyoti has publications in reputed national and international refereed journals.

Contributors:

Deepti Abrol is Lecturer in the Department of Commerce, P. G. College for Women, Gandhi Nagar, Jammu, India.

Kamani Dutta has teaching as well as 5 years of research experience.

Jhanvi Khanna is working as lecturer in the Department of Economics, Udhampur Campus, University of Jammu, India.

Neetu Kumari is working as Lecturer in the Department of Commerce, Udhampur Campus, University of Jammu, India.

Pradeep Kumar worked as Lecturer in the Department of Commerce, Udhampur Campus, University of Jammu and at present he’s working in Government Degree College for Boys, Udhampur (J&K), India.

Sumeet Kour is working as Assistant Professor in Cluster University of Jammu (Jammu & Kashmir), India.

Sushmera Manikandan is currently a Research Scholar at Swiss Business School, Switzerland.

Sandeep Narula has 30 years of Industry and academic exposure and has published more than 30 articles in leading national and international journals.

Sunita Nigam has a background of Biometrics and Nutrition with a Computer Science Diploma.

Sunita Raina is Assistant Professor (since 2010) and Head of the Department of Commerce (since 2013) in Govt. Degree College Kathua, India.

Asha Rani is a doctoral student in the Department of Commerce, University of Jammu, India.

K. V. Rao is the Former Vice-Chancellor of Acharya Nagarjuna University and In-charge of Krishna & VikramaSimhapuri Universities, Andhra Pradesh.

Ritika Sambyal has teaching as well as 7 years of research experience. She is pursuing her doctoral degree from the University of Jammu on the Topic “Examining the Outcomes of Corporate Social Responsibility (CSR) Initiatives of Companies in Punjab State”.

Mamta Sharma is working as a lecturer in Udhampur Campus, University of Jammu, India.

Poonam Sharma is a government teacher at education department, Jammu and Kashmir, India.

Saguna Sethi is a Ph.D. scholar working on the topic “Effectiveness of Internal Marketing Mix Initiatives in the Higher Education Sector: A Study of Employee Attitude” in the Department of Commerce, University of Jammu, India.

Sundarakani is an Associate Professor and Program Leader for the Master of Science in Logistics program in the Faculty of Business at the University of Wollongong in Dubai (UOWD).

"About this title" may belong to another edition of this title.

Store Description

We carry a comprehensive range of out of print and rare books.

Visit Seller's Storefront

Seller's business information

Kennys Bookshops and Art Galleries Limited
Liosban Industrial Estate, Tuam Road, Galway, GY, Ireland

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks websites.

If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date.

For any queries please use the contact seller link or send an email to books@kennys.ie

Conor Kenny

Right of cancellation

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, Kennys Bookstore, The Museum at Tall Timbers, 2707 Olney - Sandy Spring Road, 20832, Olney, Maryland, U.S.A., +353 91709350, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Kennys Bookstore, The Museum at Tall Timbers, 2707 Olney - Sandy Spring Road, 20853, Olney, Maryland, U.S.A., +353 91709350, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (Kennys Bookstore, The Museum at Tall Timbers, 2707 Olney - Sandy Spring Road, 20832, Olney, Maryland, U.S.A., +353 91709350)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Shipping Terms

All books securely packaged. Some books ship from Ireland.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	14 to 20 business days	13 to 14 business days
First item	� 7.84	� 15.68

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.