A Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
Language: English
Published by Amacom Books, 2003
- Softcover
- Used

Seller: Reliant Bookstore, El Dorado, KS, U.S.A.Reliant Bookstore
AbeBooks seller since June 30, 2021
Condition: Used - Good
£ 3.83
Quantity: 1 available
Add to basketItem description from seller
This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Seller Inventory # RDV.0814472052.G
- Title
- A Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
- Author
- Scott, Gini Graham
- Publisher
- Amacom Books
- Publication year
- 2003
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814472052
- ISBN 13
- 9780814472057
"The relationships you have with your coworkers can determine not just how pleasant your 9-to-5 life is, but also your ability to get your job done, and even your long-term career success. Packed with real-life strategies for engaging even the most difficult people, A Survival Guide for Working with Humans includes interactive quizzes, true-to-life problem and conflict scenarios, and helpful profiles of common personality types. Covering everything from knowing when to speak up (and how), to gracefully navigating through uncomfortable but necessary confrontations, this book is an essential guide no human should be without.
“This book goes way beyond counting to ten before you say something you regret! Dr. Scott offers a treasure trove of no-nonsense ways to deal with difficult people and situations in the workplace.”
-- Susan Urquhart-Brown, Career and Business Coach, Principal, Career Steps Consulting in Oakland, CA
""Gini has done it again . . . she's identified many of the all-too-common workplace situations (and people) that make us crazy, and come up with thoughtful, practical solutions based on long experience. Her book provides new insights for all of us who occasionally have days when we'd rather stay in bed than face our coworkers' behaviors.""
-- Shari Dunn, Managing Principal, CompAnalysis"
"Synopsis" may belong to another edition of this title.
About the Author
Gini Graham Scott, Ph.D. is the founder and director of Changemakers and Creative Communications & Research. She is the author of thirty-five books, including Work with Me!: Resolving Everyday Conflict in Your Organization. She wrote the Work It Right! column, upon which this book is based, for the Oakland Tribune. She lives in Oakland, California.
"About the title" may belong to another edition of this title.
Reliant Bookstore
El Dorado, KS, U.S.A.
AbeBooks seller since June 30, 2021
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 8.33 |
Payment methods
Store description
Reliant Bookstore is a brick and mortar and also online bookstore located in Kansas. We pride ourselves in quality customer service and hope you find all of our listings up to your expectations!
Specialty
All typesSeller's business information
Reliant Distribution Group, LLC
114 N. Vine St.
El Dorado, KS U.S.A. 67042
Terms of sale
Reliant Bookstore is a Kansas based bookstore that focuses on selling quality used books with exceptional customer service. For any further questions, please email support@reliantbookstore.com.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Reliant Bookstore, El Dorado, Kansas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.