Surprise: Embrace the Unpredictable and Engineer the Unexpected
Luna, Tania; Renninger Phd, Leeann
Language: English
Published by Tarcherperigee, 2015
- Hardcover
- Used

Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
AbeBooks seller since March 24, 2009
Condition: Used - Very good
£ 5.00
Quantity: 1 available
Add to basketItem description from seller
Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0399169822I4N10
- Title
- Surprise: Embrace the Unpredictable and Engineer the Unexpected
- Author
- Luna, Tania; Renninger Phd, Leeann
- Publisher
- Tarcherperigee
- Publication year
- 2015
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0399169822
- ISBN 13
- 9780399169823
- Item weight
- 0.92 pounds
Pop Quiz!
Do you prefer when:
A) Things go according to plan?
B) When the unexpected happens?
Most of us pick control and predictability. Yet research reveals a counterintuitive truth: surprise is the key that unlocks growth, innovation, and connection. It is also the secret ingredient in our best memories.
Through colorful narratives and compelling scientific findings, authors Tania Luna and Dr. LeeAnn Renninger shine a light on the world's least understood and most intriguing emotion. They reveal how shifting our perception of surprise lets us thrive in the face of uncertainty. And they show us how surprise acts as a shortcut that turns a typical product into a meaningful experience, a good idea into a viral one, awkward small talk into engaging conversation, and daily life into an adventure.
"Synopsis" may belong to another edition of this title.
About the Author
LeeAnn Renninger, PhD is the CEO and founder of LifeLabs New York. She received her PhD in social psychology from the University of Vienna where she studied the differences between good and great communicators. At LifeLabs New York she helps managers around the globe catalyze better (and more surprising) thinking in themselves and others.
Tania and LeeAnn have spoken at a wide range of corporate events and to TED, TEDx, Yahoo Ignite, and YPO audiences. The authors provide training, organizational consulting, and team building for some of the world’s most inspiring organizations including: Etsy, Whole Foods Market, Google, National Geographic, LinkedIn, Victoria’s Secret, Warby Parker, Squarespace, Columbia University, and Yale University. Both authors live, work, and play in New York.
Tania Luna leads the culture department at LifeLabs New York, a company that helps people, teams, and organizations master life's most useful skills (from how to ask better questions to how to think more strategically). She is also the co-founder of Surprise Industries, the world's only company specializing in surprise. Tania writes for Psychology Today and conducts research on surprise.
LeeAnn Renninger, PhD is the CEO and founder of LifeLabs New York. She received her PhD in social psychology from the University of Vienna where she studied the differences between good and great communicators. At LifeLabs New York she helps managers around the globe catalyze better (and more surprising) thinking in themselves and others.
Tania and LeeAnn have spoken at a wide range of corporate events and to TED, TEDx, Yahoo Ignite, and YPO audiences. The authors provide training, organizational consulting, and team building for some of the world’s most inspiring organizations including: Etsy, Whole Foods Market, Google, National Geographic, LinkedIn, Victoria’s Secret, Warby Parker, Squarespace, Columbia University, and Yale University. Both authors live, work, and play in New York.
Tania Luna leads the culture department at LifeLabs New York, a company that helps people, teams, and organizations master life's most useful skills (from how to ask better questions to how to think more strategically). She is also the co-founder of Surprise Industries, the world's only company specializing in surprise. Tania writes for Psychology Today and conducts research on surprise.
LeeAnn Renninger, PhD is the CEO and founder of LifeLabs New York. She received her PhD in social psychology from the University of Vienna where she studied the differences between good and great communicators. At LifeLabs New York she helps managers around the globe catalyze better (and more surprising) thinking in themselves and others.
Tania and LeeAnn have spoken at a wide range of corporate events and to TED, TEDx, Yahoo Ignite, and YPO audiences. The authors provide training, organizational consulting, and team building for some of the world's most inspiring organizations including: Etsy, Whole Foods Market, Google, National Geographic, LinkedIn, Victoria's Secret, Warby Parker, Squarespace, Columbia University, and Yale University. Both authors live, work, and play in New York.
"About the title" may belong to another edition of this title.
ThriftBooks-Atlanta
AUSTELL, GA, U.S.A.
AbeBooks seller since March 24, 2009
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 4 to 8 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Store description
ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.…
Seller's business information
Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150
Seattle, WA U.S.A. 98188
Terms of sale
We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to ThriftBooks-Atlanta, Dallas, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.
2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.
International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.