Synopsis
Getting the best out of an office staff comes from the skill and commitment of the supervisor. An effective supervisor is able to create win-win situations where everybody is happy: the employees fulfill their potential, the employers get the best return on their investment, and people who use the organization's services benefit from the quality of the staff member's practice. This important manual in the Learning for Practice series shows that supervision is not simply a matter of making sure that employees are doing their job properly. It also involves helping staff achieve the best quality of work that they are capable of, by maximizing learning, promoting high levels of well-being, and addressing any conflicts, tensions, or obstacles to optimal practice. This clear and well-written resource provides background information about the role and significance of supervision, as well as learning exercises carefully designed to promote professional development. Effective supervision is an important foundation of good practice and this manual provides a sound foundation for helping supervisors develop the skills they need to do their job to the best of their ability.
About the Author
Neil Thompson is Director of Avenue Consulting Ltd (www.avenueconsulting.co.uk), a company offering training and consultancy across the people professions - that is, the helping professions plus management, supervision and leadership more broadly. He has over 150 publications to his name, including best-selling textbooks, papers in learned journals and training and open learning materials. His website is www.neilthompson.info. Peter Gilbert is an independent consultant in social and health care, Emeritus Professor of Social Work and Spirituality at Staffordshire University, and visiting Professor with Birmingham and Solihull Mental Health Foundation Trust and the University of Worcester. He worked for 27 years in local government social services, as a practitioner/manager and senior manager, including being Director of Social Services in Worcestershire from 1997 to 2001. He is the author of Leadership: Being Effective and Remaining Human (RHP, 2005) and, with colleagues, Social Work and Mental Health: the Value of Everything (RHP, 2010), co-editor of Spirituality, Values and Mental Health (Jessica Kinglsey, 2007). He recently co-authored a national position paper for SCIE on leadership and personalisation.
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