SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, 10e presents a study of traditional management principles, theories and practices along with skill-building applications that prepare students to one day work as supervisors. The new edition expands coverage of hot topics like crisis management, exporting of America?s jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. The new, highly-effective cases incorporate role-playing components to maximize in-class participation and retention.

Review

"My favorite aspects of SUPERVISION are the Part 1-6 Cases and the "You Make the Call" & "What Call Did You Make?" cases, as they promote a lot of informative discussion. I especially appreciate the Supervisory Tips as I think they provide excellent information for my students and their future careers. We covered the text from beginning to end and the material is easily understandable and thought provoking, and the coverage is excellent for this course."

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