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Part of a series presenting "quick takes" on important aspects of business practise, this book focuses on the step-by-step skills needed to successfully supervise and manage staff, covering legal matters, how to give effective feedback, team management, setting goals, and hiring and firing. Each chapter features a two-page spread featuring four-colour graphic presentation of the chapter topic complete with: skill builders (advice on how to get to the next level of proficiency); red alert (warnings to keep readers from making common, and not so common, mistakes); words to live by (quotes); time savers (tips to save readers time); case in point (examples and/or case studies); inside information (helpful general hints) and related topics.
From the Back Cover:
Visual, verbal, and vital, Supervising and Managing People is the only introduction to what really happens when you become the boss. You may be great at managing your time and money, but managing people is a new and different ball game. Here are real answers to help you establish credibility as a supervisor, juggle conflicting demands, and become the kind of leader who is on the fast track. All delivered with a rare blend of visual sophistication and informational know-how that other books sorely lack.
Created for readers with no time to waste, Supervising and Managing People is your inside guide to overseeing a staff. You'll gain insights into employment legalities, effective feedback, teamwork, motivation, discipline and much more. And whether you're the boss to one person or 20, you'll soon be getting the best from yourself and your staff. First Books for Business are vividly colorful guides of 50 quick-read chapters that take the mystery out of essential business topics. A wealth of features like worksheets, checklists, and frequently asked questions also help you walk the walk and talk the talk.
Title: Supervising and Managing People (First Book ...
Publisher: McGraw-Hill
Publication Date: 1996
Binding: paperback
Condition: New