Preface, xi, 
Acknowledgments, xiii, 
Chapter 1 Born to Win, 1, 
Chapter 2 Think Positive, 4, 
Chapter 3 Always Think Big! You Create Your Own Destiny, 13, 
Chapter 4 Comparing Yourself to Other People, 20, 
Chapter 5 Attracting the Power of Positive Thinking, 26, 
Chapter 6 Create Your Own Luck, 31, 
Chapter 7 Wake up like Hemingway, 37, 
Chapter 8 Enjoy Your Own Company, 41, 
Chapter 9 Take a Course in Public Speaking, 44, 
Chapter 10 Education Is the Key to All Success, 48, 
Chapter 11 Shop Close to Home, 53, 
Chapter 12 Your Biggest Enemy, 59, 
Chapter 13 Basic Principles, 62, 
Chapter 14 Ask the Right Questions, 66, 
Chapter 15 Ask More Questions, 69, 
Chapter 16 What Do You Really Want in Life?, 74, 
Chapter 17 Four Key Stages for Success, 77, 
Chapter 18 The Procrastinator in You, 84, 
Chapter 19 Think Positive. Never Give Up. Never Quit!, 94, 
Chapter 20 What Is a Champion or Leader?, 100, 
Chapter 21 Dress for Success, and Mind Your Manners, 105, 
Chapter 22 Learn to Love "No", 110, 
Chapter 23 The Importance of Relationships, 113, 
Chapter 24 Your Circle of Three, 115, 
Chapter 25 The Right Words at the Right Time, 119, 
Chapter 26 Food for the Soul, 122, 
Chapter 27 Honesty at All Costs, 126, 
Chapter 28 Missed Opportunities, 129, 
Chapter 29 You Must Have Hope, 133, 
Chapter 30 Sense of Humor, 135, 
Chapter 31 Time Management: Learning during Your Work Commute, 138, 
Chapter 32 Show Enthusiasm, 142, 
Chapter 33 Understanding Momentum, 145, 
Chapter 34 Advanced Goal Setting, 148, 
Chapter 35 It Is All about You. Your Life Is Important, 152, 
Chapter 36 Follow the Sun, 155, 
Chapter 37 Three Stages of You, 157, 
Chapter 38 About You in Five Bullets, 160, 
Chapter 39 The Importance of Planning and Setting Goals, 162, 
Chapter 40 Make Yourself Happy, 168, 
Chapter 41 Do Your Possessions Own You?, 172, 
Chapter 42 The Man Who Listens to Horses, 176, 
Chapter 43 Start Your Own Business, 178, 
Recommended Reading List, 181, 
About the Author, 183,

CHAPTER 1

Born to Win

You are the most positive influence in your life, and you were born to win.

We were all born to win. God, or whoever you believe was your creator, could not have conceived such tremendous success in creating humankind through failure. Unfortunately, we have been mostly conditioned to fail.

Thousands of negative reinforcements are supplanted into our minds each day as we are being conditioned for failure. We are reinforced with thoughts of poverty, despair, crime, and murder. The media illustrates that our best chance of success comes from winning the lottery. Implanted in our minds is the idea that those beautiful people on television have the kinds of lives that we wish we were having. With all this garbage bombarding us daily, is it any surprise that most people have what they believe is a natural tendency against the right to aspire? Who believes that we can be all that we can be when we see the world so filled with despair? (I will discuss this later in the book.) Our acceptance and constant viewing of negative news is part of a survival technique that has kept us alive — ever since we lived in caves and did not carry credit cards. When we travel to foreign countries, we see American equipment, such as Caterpillar construction's heavy equipment, building cities. This is because of a great idea that started in someone's head — someone like you. The difference may be that that person pursued his or her idea and asked what the next step should be. In many cases, you have not started yet. Everyone reading this has the potential for great success. Many will move forward; many will not move forward. Which camp you choose to be in is your decision.

In America, the greatest country on earth, during the greatest time on the planet, most people are being conditioned to fail. They use less than 10 percent of their potential and excel only on a limited basis. What a travesty of human potential! I think that I have unlocked the secret to human potential and have found the key to how you can succeed in ways beyond the wildest concepts of most people. I think I understand why most men live lives of quiet desperation and only a few people live lives beyond their dreams.

A natural question to ask at this point would be, why? One possible answer is that you have become more comfortable with rationalizing and a lack of success. After all, most people do not achieve all that they set out to achieve, so you are in good company called "the masses." The human condition is naturally evolving and naturally seeking only to survive, but you are seeking to live. You would not be reading this book if you did not seek more than what your life has to offer.

Your decision to separate yourself from the masses, to acknowledge that most men and women lead lives of quiet despair, and to aspire to greatness is your birthright. No one can deny you that but you. Begin today to reprogram your thoughts. Begin today the journey that many before you have taken. The path is not new, the journey is not unknown, and the answer is just as simple as the question. How do you become more than you are? How do you seek higher goals and a higher purpose? The truth is that you become what you think. We will explore that in the next few chapters, reflecting on and strengthening the most universal law.

In capitalistic societies, the natural progression of people creates those who rise to challenges and those who are challenged but choose not to raise their level of progress. For now, you have wisely chosen to read this book, which, when interpreted wisely, will begin to free you from the constraints of thinking, bringing you to the application of a technique that has worked for many successful salespeople.

Go confidently in the direction of your dreams and live the life you have imagined.

— Thoreau

Action Steps

• Create a calendar logbook of your positive activities. For each day, at the end of the day, write down what you did to move yourself in the direction of your goals, dreams, and ambitions. At the end of the week and the month, you will have a chronological history of the events that you created to move toward your goals. Nothing is too large or too small. We often forget that success is measured by the many little events we have day by day that lead to some big pictures. This is your log to acknowledge what you have done!

• Write down your twenty-five-word mission statement that expresses why you are put here to win.

This is my statement, which I have had since I was a kid: "In good health and spirits, I make millions helping others achieve higher goals ..." Simple, direct, and to the point. Easy enough to remember, repeat, and put in my wallet and in the bathroom. This is the first thing I see in the morning and the last thing at night. Milton once said that the mind can be a place of heaven or hell. Your mind, like mine, needs constant reminders to stay on the right path. If left alone with the privacy of your thoughts, you may naturally dwell on ideas and concepts that may not take you higher. We often call these concepts "the daily news." A very negative environment filled with people who do not aspire may surround you. Your first challenge may be to find the air pockets that can keep you living and thriving until you can find your place. My air pockets were always libraries and bookstores. I was always able to surround myself with autobiographies and books of people who started out with many challenges and moved forward to change the world. You too can change the world — sometimes one book, one work, or one effort at a time.

Action: Write down your twenty-five-word mission statement:

________________________________________________________________

A good life is a series of positive events each day that are bound together ...

— Guy Salmon

CHAPTER 2

Think Positive

Positive thinking makes us successful in life, in relationships, in business, and in every aspect of human activity. All success starts with the thought of success. Sometimes successful thinking is buried in a bed of uncertainty and an undeveloped psyche, yet success still shines through. Fortunately, our positive thoughts are ten times more powerful than our uncertainties.

We did not know that those positive thoughts were so prevalent for the successful person. Our successful identity works on auto pilot trying to get out and rise to the top. This force in our positive thinking cannot be denied no matter how negative the circumstances in which we find ourselves. We have all walked through the valley of negative people who did not want us to succeed, and we have still succeeded.

All activities start with thinking, dreaming, and personal aspirations. All actions start with a thought. We often confuse stress with lack of success. Too many times after a stressful week, I began the next workweek on Monday wondering if anything was going to get better. Although I have never had an unsuccessful week, there have been weeks where things did not fall in place as I expected, but most of my life has worked as I thought it would. You actually do get what you think about. Think success, and it will occur. Your dominant thoughts must be positive and success based.

When you focus on negative events of the world, you are creating the opportunity for those negative events to occur in your world. When you focus on positive events in your life, you are creating the potential for positive things to happen in your life. Learn to think positively during the peaceful and quiet moments of reflection, about where you are and where you want to go in life, and you will get there.

There are people who have overcome the most adverse circumstances, including disease and poverty, by changing the way they think. The world has many documented cases of individuals who, only through the power of their thoughts, changed their world and eventually the world around them.

Would you like to change the world? It starts with what you think about. The next level of thinking is dreaming. During the day, your thoughts about success, good health, and general well-being serve as the basis for your dreams at night.

Consider this: If you spent the whole day thinking about problems and scarcity, why would you have good dreams? The part of your life that you spend asleep should be filled with positive learning of the possibilities that may come true. Do not spend your time dreaming about your imagined limitations. You will dream about the success that will come to you eventually because your waking thoughts during the day are positive and purposeful. Do not despair all day and think this will not affect you at night.

Program yourself for success. The clearest example of this happened for me as a young teen. I spent several days playing chess against my computer and really focused on trying to win. My mini obsession carried over to my dreams. One night I dreamed about how I might win. The winning strategy came to me in my dreams because I programmed success into my thinking during my waking hours. I wondered if this thought transference would work for other things like car loans and starting a business.

My life is now the extension of positive thinking that has come to life. Each day and each year as I grow older and wiser through research, I am still surprised and overwhelmed about how well this works. Happier thoughts lead to a happier life and better experiences. I learned from Zig Ziglar that no matter who I was yesterday, I could change and become a new and different person tomorrow.

I cannot stress this point enough. I want to reach through the pages and grab you to let you know how strongly your thoughts affect your life. Too many times, we sit on the verge of a complete breakdown only to find by some miracle that the problems that envelop us work themselves out with reasonable success. This happens because deep in your own thinking, you truly believe that things will work out, and they do.

Why spend time wondering if things will work out? Why do we beat ourselves up so much when things eventually work out? I constantly did this until I made the connection that my thinking was actually coming true. I would mentally create the circumstances that were going to happen to me. I would deride myself with words, negative thoughts, and undue stress. I would wonder why I had made wrong decisions and when my luck would change. Sometimes I wondered if even God wanted me to fail, only to have some things that I worried about succeed.

Think about what price my thoughts took on my health and my psyche. Do not do this to yourself. Your ability to think positively in all circumstances broadcasts to everyone what you will encounter in or out of this life. You broadcast or project if you are worthy of this life and whether or not you should get the best that this world has to offer. America loves a winner, and no one wants to embrace a loser. Through the sheer power of your own thoughts, you can tell everyone you encounter which camp you are from. You tell everyone who can hear your smile through the phone or who can see you that you are a victor or victim, a true winner or a pretender.

The life process, much like success in life, begins with a single thought. A simple, positive expectation begins the life process.

* * *

Life tip:

If you become your thoughts, ask yourself what you thought about today.

Did you see yourself as a struggling college student or worker, heavily in debt and depressed, or did you see yourself as a winner making your path to a new realm of prosperity?

When you first woke up, did you think about bills or did you give thanks for all the positive things in your life?

* * *

Programmed thinking example:

I would become an internationally published author with a portfolio worth millions of dollars. People would line up to take my classes and purchase my books as I plan for my migration into radio and television. I would complete one book a year as I work to catch up with some of my mentors who have written multiple books.

Hope is the most powerful form of positive thinking.

It has been said and acknowledged that hope is the difference between despair and success. One study of history reveals that some of the most desperate circumstances worldwide, of people suffering and listless situations, were eventually overcome because there was hope. Never give up. Always have hope and work each day to achieve your dreams. The following are signs indicating you have forgotten the importance of hope:

• Depression and despair in your thinking. You are depressed, and there does not seem to be any way out. You think about the worst circumstances and focus on negative thoughts. This is the worst way in which you could look at your situation.

• Inaction. You just want to lie in bed and hide. Hiding does not accomplish much and actually does not make you feel better. There are times when you just need to avoid people and give yourself some space to think. People will always challenge and confront you. You have to be prepared for that.

• You stop doing the things you enjoy. Why are you depressed? Often because you think in worst-case scenarios and you act listlessly.

• Weather bothers you much more than usual. You keep suggesting that things will not work out or get better.

• You consider how life would be without you.

• You avoid your friends and family.

• Your writing, thinking, and actions become negative.

A loss of hope is generally mental. Follow these steps to change your thinking:

• The number-one method to get back on track and bring hope back into your life is to count your blessings. This literally means to write down and list the things, people, and accomplishments for which you are thankful.

• The second method to get back on track with hope is to change how you feel. You should try to implement a change in how you feel. Everything in your energy is being constrained by your thinking. You need to do something expansive to change how you feel. Then when you start to count your blessings, you will naturally be more positive about what is going on in your life that is causing these problems.

• Take action. Write down the things that are troubling you and write down what the next step in your plan is for resolving the problem or issue. Taking action begins with the first step. A bad plan toward your success is better than no plan at all. A bad plan can be modified or changed. The best plans are flexible and are already in existence.

• Many of us suffer seasonal affective disorder (SAD). When it rains, I turn on every light in the house. In the evening, I sit under a big fluorescent light. During times of heavy rain and snow, I play many of my video clips of beach scenes and beach parties. I keep space heaters around so that even when my house is cold, I can keep the room that I am in very warm. Soon I will have a condo in Florida or California that I can retreat to when the weather gets cold.

• Laughter is the greatest medicine in the world. There are times in your life when you cannot afford one negative thought. The best way to avoid the negative is to crowd your thinking with laughter.

Watch comedies, play with your pet, and avoid the news at all times. Watch cartoons that make you laugh.

• Imagination is the greatest medicine in the world. Imagine that things are working out; imagine that things are getting better. Start to place yourself in a state of success even if that success is imagined. Now, while you are imagining, form the picture of what success looks like. Get started making your imagined world become your reality one step at a time.

What you resist persists.

— Carl Jung

When you give your personal power away to a circumstance that is bothering you, you lose. When you lose your ability to act, you open the floodgates to depression. When you lose your imagination, your own words will eat you to a slow and unthinkable death. When you lose hope, then all is lost. No one is truly defeated in any battle or conquest until he has lost hope.

Every situation is manageable.

— Gregory Jones

When hope is gone, we quit.

— Dave Ramsey

Where there is no hope, paralysis sets in and we freeze with apathy.

— Proverbs

Action Items

• Write down the thought that limits you most. Under that thought, write down its positive equivalent. Complete this act for every negative thought that you have had about your success. Learn to focus on the positive.

• A successful technique for creating hope and changing your thinking is to examine your issues and problems and find their positive equivalents. Since you become what you think, you must dwell on the positive equivalent, not the potentially negative, damaging thought.

(Continues...)

Excerpted from Successful and Set for Life by Les J. Tripp. Copyright © 2015 Les J. Tripp, MBA. Excerpted by permission of iUniverse.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

"About the title" may belong to another edition of this title.

PBShop.store US

Wood Dale, IL, U.S.A.

5-star seller

AbeBooks seller since April 7, 2005

Shipping rates within U.S.A.

Item	7 to 14 business days	7 to 14 business days
First item	£ 0.00	£ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

Payment methods

Store description

We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Specialty

Hardbacks, Paperbacks

Seller's business information

Pbshop.co.uk Ltd

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX

Contact sellerView this seller's itemsView seller's storefront

Terms of sale

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.

Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.

Right of withdrawal

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping terms

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Privacy and security

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
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Successful and Set for Life

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