The QC Storyline: A Guide to Solving Problems and Communicating the Results
Language: English
Published by Asian Productivity Organization, Japan, 1995
- Softcover
- Used
Seller: Conover Books, Martinsville, VA, U.S.A.Conover Books
AbeBooks seller since June 10, 2004
Condition: Used - Very good
£ 92.74
Quantity: 1 available
Add to basketItem description from seller
A hint of edge wear, gently scuffed and shelf worn, overall a very crisp and clean first edition (stated), almost new and unread condition, gift quality! Very very rare and hard-to-find title! Brown and tan wrapper with blue and white lettering. 237 very clean unmarked and uncreased informative and educational pages! Extremely scarce! "Central to quality improvement is the concept of ownership ---- that employees feel personally involved in their work and think of it as their own. This concept played a crucial role in bringing Japanese manufacturing quality up to world-class levels. Many people, however, find it difficult to think of work as their own and of themselves as central to it. This is where the QC Storyline comes into play by providing methodologies for solving problems, for promoting QC circle activities, and for explaining the activity so others can understand it.".
Seller Inventory # 038180
Bibliographic details
- Title
- The QC Storyline: A Guide to Solving Problems and Communicating the Results
- Author
- Sugiura, Tadashi;Yamada, Yoshiaki
- Publisher
- Asian Productivity Organization, Japan
- Publication year
- 1995
- Condition
- Very Good+
- Binding
- Trade Paperback
- Language
- English
- ISBN 10
- 9283311280
- ISBN 13
- 9789283311287
- Edition
- First Edition / First Printing
- Dimensions
- 8vo - over 7¾" - 9¾" tall
- Seller catalogs
- Business
Conover Books
Martinsville, VA, U.S.A.
AbeBooks seller since June 10, 2004
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.74 | £ 7.50 |
Payment methods
- Bank Draft
- Check
- Money Order
- Paypal
Specialty
Out-of-print books, Antiquarian books, Local author's, Autographed copys, Fiction, Textbooks, History, Biographies/Autobiographies, Audiobooks, Some new books available in all genresSeller's business information
Conover Books
IL, U.S.A.
Terms of sale
Visa, MasterCard, Discover and American Express credit cards accepted. We also accept Bankdrafts, Money Orders, Paypal and personal checks (book will not be sent til check clears). We offer a full book guarantee, if for any reason a customer is not satisfied with their purchase, they may return their purchase for a full refund *NOTE: Return policy includes full reimbursement for the book (books) purchased excluding all shipping costs which are the responsibility of the purchaser. Conover Books will accept all returns within 7 days from receipt of the book (books) purchased, same day shipping, all books shipped USPS, CUSTOMER SERVICE IS OUR NUMBER ONE PRIORITY, FEEL FREE TO COMMENT ON WHAT WE CAN DO TO MAKE YOUR ON-LINE BOOK SHOPPING AND PURCHASING EXPERIENCE A PLEASANT ONE!!!
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Conover Books, Martinsville, Virginia, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.